A network support analyst is a person who installs, designs and maintains various network components of an organisation. He will plan, design, analyze and provide technical support for the network. He will also research and evaluate network technologies and make recommendations for the network equipment purchases.
A network support analyst provides IT support and services and diagnoses issue relating to software and hardware. They need to keep an eye on the performance of networks and systems and replace faulty component when needed.
In this article, we will discuss the roles and responsibilities of a network administrator in great detail.
Before discussing the roles of the network administrator there is also a term called System Administrator. So is a network administrator and system administrator is the same thing?
Well, not really. System Hardware configures network hardware like servers, routers and switches and upgrading and repairing computer networks while network administrator install of both software and hardware components.
Where do Network Support Analysts work?
Network Support Analyst is the need for nearly all industries who provide network support services. It includes:
- Computer system design and related services
- Technical consulting services
- Colleges, universities and professional schools
- Architectural, engineering and related services
- Insurance carriers
Roles and Responsibilities of Network Support Analyst
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Monitor and maintain the computer system and network
- Responding in a timely manner to service issue and request
- Providing technical support across the company
- Setting up accounts for new users
- Repairing and replacing equipment when necessary
- Testing new technology
- Possibly training more junior staff members
Network Administrators play an essential role in any organisation’s IT department. They keep the technology connecting to devices running securely with minimal downtime. They have the excellent problem-solving skill and prepared to do physical work such as handling carrying and installing equipment. If you want to be a network administrator read this informative post to get an insight on how to get started your Network Administrator carrier.